3D Ultrasound FAQ

Office Policies &
Frequently Asked Questions 

Our Policies

3D Baby Boutique is dedicated to providing you with a one-on-one personalized experience. Our policies are in place out of respect for all of our clients and our staff.

Office Hours
We are open by appointment only, and our office hours may vary. Please reserve your appointment by booking online.

Thank you for honoring our 24 hour cancellation policy.

As a courtesy to other clients who may be able to utilize your appointment time, and as a courtesy to your sonographer, please notify us promptly of any scheduling conflicts. All appointment changes must be made at least 24 hours prior to your appointment to avoid a $40 cancellation fee.

Sick Policy
We strive to maintain a healthy environment for all of our expecting clients and families. If you are sick (including a cold, fever, flu etc), are getting over an illness, or have the onset of symptoms of an illness, please call to reschedule your appointment (no cancellation fee).

If you arrive for your appointment with symptoms of an illness, your appointment will be cancelled and you will be charged a $40 cancellation fee. Please wait until you have been well for at least a week before coming in for an ultrasound.

Late Arrivals
If you are unexpectedly running a few minutes behind, please call (248) 965-9557 and leave a message. If you are more than 15 minutes late, we may have to reschedule your appointment due to time constraints.

Early Arrivals
We ask that you please arrive no more than 10 minutes early to your appointment. Our appointments are reserved on a one-on-one basis. We respect your time, and ensure that your appointment will start at your scheduled time. We cannot accommodate walk-ins or early arrivals.

If you arrive earlier than expected and our waiting room is open, please have a seat quietly and we will be with you when it’s time for your appointment.

If the door is locked, we may still be in session with another client, or preparing for your service and cannot answer immediately. Please return just a few minutes prior to your scheduled appointment time.

Refund/Rescan Policy
There are no refunds on any services rendered.
*Remember, you are paying to see your baby as they are, in real time, and watch baby interact in his/her natural environment, during your appointment. 

We guarantee that we will always try our very best to get beautiful images of your baby’s face. However, the outcome can be affected by certain factors beyond our control, (i.e. position of the baby). We make no guarantee that the images will always meet your expectations or look like other images you have seen. If we are unable to obtain any suitable images, we will schedule you for a one-time rescan at no additional cost to you.

Rescans are 10-15 minutes and are scheduled within 14 days, on weekdays only. Rescans are offered at sonographer’s discretion.

**Early Gender Packages (15-20 weeks) only qualify for a rescan when gender cannot be determined.
No rescans will be offered due to baby’s face not being seen. These packages are too limited and the baby is too small to qualify for our rescan policy.

Frequently Asked Questions

These are the most frequently asked questions regarding our 3D ultrasound & 4D ultrasound services. If you have a question, chances are you will find an answer here! Please read through our office policies and FAQ, then feel free to contact us if you have any further questions.

A non-medical ultrasound obtained during pregnancy to provide a positive bonding experience with the unborn baby, and for keepsake purposes. These ultrasounds utilize 3D surface rendering to create a more realistic image of baby. Being able to see baby in such a realistic way helps promote a stronger emotional connection and a deeper bond with baby. This is an experience the whole family can enjoy together.

3D & 4D ultrasound both utilize surface rendering to show the surface of your baby’s skin and facial features. 3D is just a still image, a frozen picture on the screen showing your baby’s face. 4D allows you to un-freeze the image and watch your baby in real-time to see their movements. HD goes even further beyond 4D, and creates the most realistic images of baby with incredible clarity and detail. HD utilizes advanced skin rendering technology to create life-like skin tones instead of the bronze/gold colored images. HD utilizes a digital light source to create shadows and highlights, adds realistic depth, and show details that could never be seen before. With HD, you can watch your baby move in real time. 

3D, 4D and HD ultrasound all use the same safe sound waves and intensity as the 2D ultrasound your doctor uses. Extensive research and studies over the past 35 years have not found any harm to mother or baby caused by ultrasound use. Routine ultrasound scanning in all pregnancies is normal throughout the United States. The ultrasound transducer emits sound waves into the body, then listens for the return echo as it bounces back, to generate an image from the data. 3D, 4D & HD use advanced data capturing, so they’re able to record & save more of the echoes that are bounced back from many different angles.

No, it absolutely does not. This elective ultrasound is purely for entertainment keepsake purposes, and to provide a bonding experience with baby. Although your ultrasound will be performed by an ARDMS registered sonographer qualified to perform the ultrasound, we will not take any measurements nor will we obtain any diagnostic images. An elective ultrasound is never a replacement for a diagnostic medical ultrasound at your doctor’s office, where your doctor will measure baby and assess fetal well being, growth & development, and scan for any abnormalities. 

No, we will not contact your doctor prior to your 3D ultrasound appointment. As this is an elective ultrasound, you do not need a script or doctor’s note.  However, we do require that you are currently receiving prenatal care through your physician or healthcare provider. If we saw something concerning during your ultrasound, we would contact your healthcare provider to let them know.

No. Since this is an elective ultrasound, it is not covered by any insurance policies. You will be responsible for the full out of pocket cost of the ultrasound, prior to the start of your appointment.
Payment can be made with cash, Visa, MasterCard, AmEx, Discover credit/debit cards. We do not accept any type of checks, insurance or HSA funds. 

Yes, you do. We are open by appointment only, and we do not accept walk-ins. However, we offer convenient online booking that is available 24 hours a day, so you can book your appointment at any time, even when our office is closed. Same day appointments are sometimes available, please call for availability.

Family and friends are always welcome! This is truly an incredible experience that the whole family can enjoy together. We can comfortably accommodate up to about 6-8 guests in the during your ultrasound. 

Well, that depends! 
If you’re looking to get only one 3D/4D/HD ultrasound, and you’d like to get the best baby face images, then the best time is between 27-33 weeks. This is when the baby’s facial features are fully developed and prominent, and baby’s face is filling out nicely with fat, which is great for 3D images. This is also the time when baby’s more likely to have moved into a head-down position in the uterus. This is the ideal position to obtain clear images of the baby’s face.

We offer gender determination starting as early as 15 weeks, however, we recommend waiting until you are 17 weeks. In most cases, the gender can be identified at this time. We can’t however guarantee that your baby will cooperate during your ultrasound. Certain factors, such as fetal position, developmental age, & maternal body tissue content can affect the ability to identify the gender. If we are unable to determine the gender, then you may come back the following week, at no cost, until we can confirm your baby’s gender. At no time during pregnancy can we ever guarantee the gender with 100% accuracy.

Most of the time yes, but not always. Sometimes if the baby is looking down towards mom’s spine, or if the baby is laying with their face pressed against the placenta, we won’t be able to get good images of the face. Every baby scans differently, depending on the fetal position, gestational age, placental location, amount of amniotic fluid & maternal body tissue. We promise to make every effort to obtain the very best possible images of your baby. If we are unable to obtain any acceptable pictures during your ultrasound, we will offer a one-time complimentary rescan, scheduled within 1-2 weeks following your appointment.

Depending on the package you choose, your ultrasound will take between 10-35 minutes. However, plan on spening 30 minutes to an hour at our office so we can send you home with memories to cherish for a lifetime. We will need some time after you ultrasound for printing pictures and creating any CD/DVD’s. It’s best to arrive 5-10 minutes early to fill out paperwork before your appointment.

The most important thing you can do prior to your appointment is to drink lots of water! To get the clearest images of  baby, you have to be well hydrated. It’s very important to keep up your fluid intake and drink lots of water in the days leading up to your appointment. Also, in order to see baby clearly, you must arrive with a full bladder. If your bladder is not full, we may not be able to get clear images of your baby. Please empty your bladder 1 hour before your appointment, and then drink 2 full glasses of water and then try not to empty again until after your ultrasound.